Functionality / FAQ

All the most common questions on our website.

  • The site is not working properly. What now?
  • I’m looking for a medication/product from USA Pharmacy’s partner pharmacies but cannot find it on the site.
  • What if I still have questions that are not answered here?
  • How do I know that the information I provide is treated privately and securely?

The site is not working properly. What now?

You can test your browser compatibility with our website using the following link: https://www.usa-pharmacy.com/

If you continue to experience issues, please contact our customer service.

What if I still have questions that are not answered here?

If you still have an unanswered question, please contact our customer service. We are available by phone, email, and online chat: Contact Page.

I’m looking for a medication/product from usa-pharmacy.com’s partner pharmacies, but I can’t find it on the site.

You can search using the search function at the top right of the website page. You can also browse through the menu on the left side of the homepage. If you cannot find the required medication/product, it is likely that the pharmacy does not offer it and it cannot be ordered. You can make a request to customer service, but we cannot guarantee it will be added to the pharmacy’s inventory.

How do I know that the information I provide is treated privately and securely?

Privacy is very important to us, so we do our best to ensure the highest level of protection for your information. We use 2048-bit encryption between your visit to the site and the Usapharmacy.com system. Our servers are highly secured, and every two weeks, a specialized external security company checks the entire system and website for any vulnerabilities and our security level against cyberattacks. All the data you provide is used solely to give you the best possible service. We do not share your personal information with third parties, except for the pharmacies and doctors working with Usapharmacy.com to assist you.

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