Answers to Frequently Asked Questions
Frequently Asked Questions
The average delivery time for orders from US is 14 days, and for other locations, it is 20 days. You can track your orders directly through the customer portal.
We offer a full refund or reshipment for orders that are not delivered within 30 days. For further details, please review our return policy on our website. If you need assistance or have specific questions about returns or exchanges, feel free to contact our customer service team.
24 hours after placing your order, you can still easily modify your delivery address through the customer portal. If more than 24 hours have passed, please contact our customer support team directly via email or hotline for assistance.
You can track your order on the customer portal by locating your order and clicking on “Track.” If you encounter any difficulties or need further assistance, please call our customer support team.
You can receive customer support by:
- Submitting a request: Use the Help Portal to submit your request.
- Calling our hotline: Reach out to our customer support hotline for immediate assistance.
- Emailing us: Send an email to [email protected].
Our team is here to assist with any questions or concerns you may have.
USA Pharmacy ships worldwide. If you need more details about shipping to your specific country, please check the shipping options on our website or contact our customer support team.
Depending on the type and size of your order, the shipping service will determine the most suitable packaging. If you have any concerns about your shipment or need further information, please contact our customer support team.
